1. We understand that changes in your schedule or personal emergencies may require you to temporarily suspend your membership. Membership holds are 15$/month (minimum charge is $15).
2. In order to properly process your membership hold request, it must be received at least three business days before your requested membership hold start date. When selected membership hold start dates are of the same date as a payment date, payments are always processed first. No refunds will be provided if the selected membership hold start date is the same as the membership payment date, nor if a payment date falls within the three business days window.
3. When your membership resume date arrives, any time passing between the resume date and the date you return for your first workout back, is lost time. No refunds will be provided for lost time.
4. For holds related to an injury, please be sure to detail your injury in the space below so we can get you connected to our trusted therapists and practitioners. Or visit this page to access them.
5. If you prefer to cancel your membership, you may do so by clicking here: Membership Cancellation.
6. After cancellation, if you subsequently decide to reactivate your membership, the membership rates and administration fees effective at that time, will be applied as they are subject to change during your absence.